Willkommen in der Vodafone Community
The technician has come to my flat on Monday 07/10.
Since then, I am not able to use the wifi and have the following problems:
Internet spy is red most of the time
When I link multiple devices the connection breaks
Does not connect automatically from mobile
The phone loses the connection
Sometimes triggers a browser window from mobile
Download speed goes up and down
Sometimes the phones light is red
Is it possible to talk to someone in English?
I have called the customer service many times and when I am able to speak to someone, they can not speak.
Since I am starting to pay for the service I can not use the internet.
Can someone help me?
welcome to the Vodafone community.
That really sounds not good. Did you already try a factory reset an re-configure the router with your MIC?
If the problem continues, please send me a pm with your customer number and customer password.
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