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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 21.09.2019 10:40
Hello,
I have a cable internet and a Kabelbox router from Vodafone and it worked fine until last 3 days.
I've restarted the router several times but it didn't help. Some websites load fine, but others don't.
For example: google.com, gmail.com, ebay-kleinanzeigen.de work fine, but vodafone.de, forum.vodafone.de, osxdaily.com and lots of others don't 😞
I had to use my mobile internet from winsim to write this post.
Please help me with this situation!
am 28.09.2019 17:10
Hello xprommer,
sounds very good and and it may have been the connector.
But you have always only one upstream signal (normally 4).
Regards
Jens
am 13.10.2019 18:56
Hello Claudia,
After two weeks of working Internet I have the same problems again: some websites load fine and others don't load at all. I've tried to restart the Kabelbox router and reconnected it several times but no luck. I don't have another coaxial cable so I can't check if the problem is with the cable itself. Could you please send a technician to check and figure out what the problem is?
am 15.10.2019 14:48
Hey,
there was something wrong with your connection, but the problem seems to be solved again, what does it look like at the moment?
Regards
Tobias
am 16.10.2019 10:39
Hi Tobias,
I've just checked this morning,
it doesn't work so far :(, I can't load vodafone.de, amazon.de, lots of websites,
but google.com, facebook.com, youtube.com work fine.
am 16.10.2019 10:41
So if you fixed the problem maybe I need to restart or reconnect the Kabelbox?
am 17.10.2019 09:59
Hey,
well, the problem is active again - could you send me a mobilenumber where a technician could reach you? I would like to check that on your site.
Regards
Tobias
am 17.10.2019 11:01 - zuletzt bearbeitet am 18.10.2019 08:20 von Tobias
Hi Tobias,
yes, I've restarted yesterday and it didn't help 😞
my phone number is , but I don't speak German at all unfortunately and I'm at work from 9am - 7pm,
my wife's phone is she can speak German and she is constantly at home.
Thank you!
am 18.10.2019 08:27
Hey,
well, yeah thats not a problem, i try to get someone who could help you in english aswell. I placed the assignment, my colleagues will contact you.
Btw; i deleted your mobile numbers, do not write them in public 😄
Regards
Tobias
am 21.10.2019 11:28
Perfect! Thank you very much!