Störungsmeldungen Internet, TV & Telefon Kabel

Connect modem in other room
GELÖST
Gehe zu Lösung
Highlighted
Smart-Analyzer

Hello!

Story: I live in 2 level appartment and I have Vodafone modem (DOCSIS).

Problem: My modem working ok in room on upper floor, but its child room and I  need to move it to lower floor room. There I have all needed plugs in the wall. But when I connect to it, modem cant establish connection.

Firstly I thought that it was "unaktiv antennendose" but no, yesterday after I've replace "dose" itself with new better one - I've got stable and nice connection (speed test checked 200Mb/sec as promised) for around 5-10 mins. Then cable signal faded and modem cant establish connection from that time. On the Stats of modem DOCSIS status there was a lot of Upstream and Downstream channels when internet was ok, but then only one type of Down/Upstream is exists. (I can provide screenshots if its somehow helps you)

Timeperiod where my modem was able to connect to internet in the desired room: 21.08.2019 22-13 till 21.08.2019 22-24 (you could check the logs you have).

Please help us!

Thanks in advance!

 

 

Mehr anzeigen
1 Akzeptierte Lösung

Akzeptierte Lösungen
Smart-Analyzer

Ok, it seems the problem is solved.
To whom it may concern: 
The problem was caused by interference from either wireless router or from AC power cables located near. 
Still not clear what actually is bieng affected by interference either coaxial cable or modem itself, but when I put away all sources of EM waves - modem works fine.

Mehr anzeigen
5 Antworten 5
Smart-Analyzer

Ok, it seems the problem is solved.
To whom it may concern: 
The problem was caused by interference from either wireless router or from AC power cables located near. 
Still not clear what actually is bieng affected by interference either coaxial cable or modem itself, but when I put away all sources of EM waves - modem works fine.

Mehr anzeigen
Moderator

Hi fantony,

 

you replaced the socket yourself? Hope you installed the right one. Seems like chennel-bonding does not work. You can try to restart the modem.

 

Kind regards

Marco

Zeigt, welche Beiträge Ihr cool findet – klickt auf „Gefällt mir“!


Alles Easy How To Hilfe !
Unaufgeforderte PNs werden nicht beantwortet. Bitte erstellt einen Thread, wenn Ihr Hilfe benötigt. Wir kümmern uns darum.

Mehr anzeigen
Smart-Analyzer

Hello, thanks for the answer, it seems Ive managed to replace all correct, since All is working, as of now (fingers crossed)

Mehr anzeigen
Moderator

Hey,

 

 

nice that it works. Is it okay if I close your thread?

 

Regards

Wallace

Zeigt, welche Beiträge Ihr cool findet – klickt auf „Gefällt mir“!


Alles Easy How To Hilfe !

Öffentliche Lösungen helfen allen – schreibt uns daher bitte einen Beitrag statt einer PN.
Private Daten erfragen wir bei Bedarf




Mehr anzeigen
Smart-Analyzer

Hello, sure, feel free!

Mehr anzeigen