TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 22.06.2019 09:22
22.06.2019 10:09 - bearbeitet 22.06.2019 10:10
Hi Kamilla, this is tough stuff! I am nothing more than a Vodafone client as you and I have just read your complaint accidentially and this is really tough, tough stuff. Generally here in Germany if you are looking for good and proper service you immediately feel like somone seeking water in the desert, especially in the area of telecommunications. There are only 3 or 4 provider and the service of all of them is insufficient at least. As I told you, I am just another client, so I can only tell you that I feel with you and that I hope someone will come along here who can speak for the company and will find an explanation for the indecent behavior of this salesman and who will apologize. But don’t get too mad about this idle bugger, it does not help you anyway!
am 22.06.2019 15:45
Hi Kamila_sch,
it is an important goal for us to meet expectations in terms of service, competence and friendliness.
This also means that the employees in the Vodafone Shop are available as competent and courteous contact persons for questions and requests.
I very much regret that you obviously experienced it differently. Please excuse.
Can I do something for you here?
Kind regards
Heike