TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 21.02.2020 18:42 - zuletzt bearbeitet am 22.02.2020 14:16 von Norman
My cable internet service is not working from 18 Feb 2020. I definitely tried
1. Disconnecting the router cable and reconnecting the cable again.
2. Restarting the router multiple times
This did not help at all. The power/cable light in the modem/router is blinking and it is not staying lit. So, i believe there is a problem at the service provider side.
I am from Berlin, Germany. My customer id is 332xxxxxx. My modem is Fritz Box 6490.
Please help me to resolve this problem, Thanks in adavance.
Edit: Don't post personal data in public please. Best regards, Norman
am 24.02.2020 14:47
Hi,
I think a technician on site is necessary.
Please send me your name, address, date of birth and customer number in a PM, and I will take a look.
Best Regards, Manu