TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 17.01.2020 22:27
Hello
I subscribed to Vodafone Cable Internet and received the Fritz! Box 6591 router. I connected it to the cable as per the instructions but I still no internet connection.
I can open the router configurations which indicates that there's no internet. And cable status always connecting
I tried to call the customer support but my German is very weak because I'm new here.
I have urgent needs for home internet so please I don't want to stay in the row for weeks until fixing the problem. Please.
Please help me.
am 20.01.2020 12:40
Hi mahmoudamer,
I think a technician will have to come to you and set up the connection on site.
Please send me your name, address, date of birth and customer number in a PM?
Sign in here again, when you have sent the PM.
Best Regards, Manu
am 25.01.2020 12:08
Many thanks for your response.
The technician came and did his work in a great way. The internet is working now.
Thanks Vodafone
am 27.01.2020 10:53
Hello mahmoudamer,
that sounds good. Then may I close here?
Best wishes
Moni
am 27.01.2020 17:04
Sure. The problem has been solved by the technician. Thanks