TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 30.07.2021 11:10
Hello,
can somebody enlighten me how can I escape from Vodafone contract. I am sick of paying for this bad service. Everymonth approximately 30% of the time I do not have internet. I am spending more time and effort in reporting these problems to Vodafone than this monthly contract price. Not worth it. Totally unsatisfied.
I am surprised in these technology times, Vodafone still strugling to provide internet in a city of Germany!!
am 30.07.2021 17:28
Hey @Shetty,
i would like to take a look at the connection 🙂 Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message? We could solve this 😉
Then please let me know in the post when you have sent me the data.
Regards
Tobias
am 02.08.2021 17:28
Thanks @Tobias , Just sent the message.
am 03.08.2021 10:10
am 06.08.2021 10:53
am 09.08.2021 10:23
Good morning Shetty,
Thank you for your data.
I have just looked at your values. There are no abnormalities to be seen. The lines are running well.
We now have two options to help you:
1. Replace the router free of charge
2. recording a ticket, which I will forward to our internal technical department.
Please be so kind and let me know which way we want to go together.
Kind regards
R4mona