Poor 4G Internet connection indoors

[Viacheslav_]

Good evening,

Today I suddenly got an issue: I started having very poor internet connection inside my apartment, through it is completely ok outside. I only have to do 1 step outside my room to get normal 4G, but when i return, network speed decreases back to 1mb/s (I own CallYa Black). I live on Firnhaberstraße 12A, 86159, Augsburg.

Is there any way to do something with the problem asap? Also, I've already tried basic recommendations.

Yours sincerely,

Viacheslav

Subject added with location/site (akoch)

[Ink1]

Hi Viacheslav_,

welcome to the forum!

I can't find any faults or work in the address at the moment, so the question is whether it has always not worked indoors there or only suddenly since today?

Many greetings

Inken

[akoch]

@Viacheslav_ 

The 4G cells at your location were down from 7.12. 12am until 11:26pm

Planned work with Z_NEV00514568A

After this all is ok.

Please check and if ok set to cleared.