Frage
Antwort
Lösung
am 22.08.2021 16:55
I have been unable to get a good internet connection since Friday midday. Any assistant would be greatly appreciated, I am unable to do my work without a connection on Monday.
am 10.09.2021 18:05
Hello!
My ticket 003-0658727/21 was closed however the problem still exists. The connection is still unstable.
am 16.09.2021 14:42
Hello, chandler1277,
I’m sorry your connection is further restricted. We have created a new ticket for you.
Best regards Fred
am 13.11.2021 19:49
Hello again!
After some period of resonable internet access, the problems have reoccured. The inconsistancy of connection makes home office difficult.
Can you provide any information when the quality of connection will improve? Because this is really not good enough.
am 18.11.2021 20:57
Hello chandler1277,
your last task was closed in October. Please send a current speed test you made via ethernet connection and make sure to send the time stamp. Is the bandwidth only low in the evening or each time of the day?
Kind regards,
Claudia