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No cable connection in 12047
za
Smart-Analyzer
Smart-Analyzer

There is no internet connection since morning. TOBI and the network assistant chat bot are not helpful. I can see on the router page on 192.168.0.1 that there is no upstream connection.

Also your hotline provider is very rude, I asked if we can talk in English and he said no, I told them I will try to explain in German but they hung up on me without waiting.

 

The interaction with you is very depersonalized with hoops and chatbots and automatic responses without any proper channels of communication with a human.

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3 Antworten 3
ThomasB2
Netzwerkforscher

Hello, The same in 12051 for 09:00 👎

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za
Smart-Analyzer
Smart-Analyzer

Did you manage to talk to anyone from Vodafone about it?

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Kurtler
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!
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