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No Internet

I have had my contract since early January. However today since the afternoon the internet led on the modem is blinking red and I dont have any internet on the Wifi network. On the router the power and wifi leds are constant white, but the internet led blinks red. I tried using the network assistant online, but the issue still remains.



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1 Antwort 1

Hello No Internet,


have you already reported a fault via our other contact channels (Hotline, Facebook, Twitter or WhatsApp)?


For a quick and comprehensive troubleshooting, use our network wizard at the following link:


If you need to talk to our fault team in person, you can request a callback there.  


Greetings Moni

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