TV: Die Frequenzumstellung geht weiter. In unserem Blog findest Du alle relevanten Infos. Klick hier.
I have just come to Germany, so I apologise for not speaking German.
The reason for my message is that I got my router on Friday, set it up as per the instruction, but the Internet is flashing red on my router. I have tried literally all the possible methods to solve that on my side for the last 3 days, but it is still not working. I am sure the problem is with something I cannot myself fix on my side. I moved into a new flat which was fully refurbished and I reckon that masters turned off something in the building during the refurbishment, which causes this issue.
I cannot contact Vodafone via any means due to the reason above (I dont speak German yet) and wanted to kindly ask an admin to reach out to me. I would like to ask Vodafone to send a technician to come over to my plac. Please help me. Otherwise, I canonot work form home and all the other problems connected occur.
Thank you very much in advance.
Thank you for the idea, may be it. I went downstairs, but the Telekom Cable boxes are locked, so I cannot check. I reckon Vodafone needs to arrane a visit of a technician to open it up and check what is there. Thanks once again, appreciate!