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Intermittent connection drop for cable Internet
Pushkar
Daten-Fan

Hi there,

I am sorry that i have to write in English. I am still learning German and my German is not good yet. I hope you can help me in English as well.

 

Vodafone Plan :

Red Internet & Phone 250 Cable

 

Modem / Route :

  1. Vodafone station CGA42xxxDE

 

zip code / location

82110, Germering

 

Error/Issue

Internet connection drop intermittently multiple times in a day. The WiFi performance in general is poor.

Every day I experience "no internet connection" issue, web pages requests timing out, streams buffering gets stuck, VoIP calling like WhatsApp calling gets stuck in "re-connecting" etc. Work from home is suffering a lot, calls and meeting gets stuck in between because of this connection/stuck issue.

This issue happening since the day 1 of my connection but now increased a lot. Most of the time recovers automatically after few seconds.

 

Occurrence Time/frequency

Nothing specific. Any time of the day without any pattern and happens multiple times in a day.

 

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1 Antwort 1
Kurtler
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Vodafone Service - Startseite | Facebook  

https://twitter.com/vodafoneservice


Best regards Kurt

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