TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 25.09.2022 22:05
Hello,
Finally after pressuring vodafone shops to resend the router of my hired plan (the first delivery attempt failed because my name was not in the doorbell) I got yesterday the router, I connected the multimedia dosel kabel to the sockets and no internet. The router is a Vodafone Station, the network is visible but no internet; the red led of the router blinks and never goes white, so no internet.
The type or socket multimedia is of 2, then I had to use the adapter that came with the router. The plan is the megabits of 1000 mbps download, I chose this plan because according to your website my address was had cable service available I am no interested at all in having a telephone line or tv, just internet and definitely not by DSL, and I came directly to this forum since when I was trying to pressure to get the router resend to my address, the two times I achieved to pass the automatic replier and reach a person, the two times I was attended by someone that couldn't speak english. I can try going again to the shops, and I can already see them excusing themselves that they cannot give technical support and the hotline of vodafone does not give customer suppprt in english, that is why I am here
I want to know that vodafone can solve this problem and it is not that the building I live only has capability for DSL, which I refuse to pay morr for a less quality service as DSL is compared to Cable.
PLEASE HELP ME
am 25.09.2022 22:11
Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.
Vodafone Service - Startseite | Facebook
https://twitter.com/vodafoneservice
Best regards Kurt
am 26.09.2022 18:45
Please Claudia, can you help me?
This is my case:
A user replied my that this site gives english support no longer, and to go to Vodafone Facebook Site, I just wrote there and automatic replier like Tobi that just understands german just answered me.
am 26.09.2022 19:10
Moved your post in your own Thread.
She will direct you to twitter/facebook.
" I just wrote there and automatic replier like Tobi that just understands german just answered me."
Just wait. Someone will read your msg.