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[ENGLISH] No internet after cable router installation (new connection)
Raq90
Daten-Fan
Daten-Fan

Hello,

A few days ago my fritzbox router arrived, however I cannot manage to have internet connection. I tried everything, connecting/disconnecting the cables, restarting, but there is no change. 

I called Vodafone hot line but every time I try to speak English (I recently moved to Germany) they hang on me.

I really need to find a solution to this, not sure if it is a problem of the cable connection at my new apartment or what is the issue. Could somebody help me? 

3 Antworten 3
pksri
Daten-Fan
Daten-Fan

Did you find any solution? I am also facing the same challenge.

 

Unfortunately, no. I am not calling anymore because it is very frustrating 😞

 

Hopefully someone here can give me answer. 

 

 

Tina
Ex-Moderator:in
Ex-Moderator:in

Hello Raq90,

 

welcome to our community. Nice to see you. Before i can help you, please tell me what state you live in.

 

Best regards

Tina

 

 

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