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Betreff: Cable Modem is not working

Cable modem stopped working suddenly.  The internet lamp (red) continues blinking.  I have restarted the modem couple of times but no change at all.  Can you please arrange technician? 

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The fastest way is to call the technical hotline, even though this one is only available in German.


It may take multiple days until a moderator reads this message and can get in contact with you to make an appointment for a technician.

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Hello HI7,


Were you able to place the problem via the hotline and were you offered a solution? Otherwise, we will be happy to look into the problem. Can you please answer these points for a better overview?


Regards Fred

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