Frage
Antwort
Lösung
am 15.05.2022 11:53
Dear Vodafone team,
I have no internet for past 3 days due to major disruption at your end, my whole area is affected. Vodafone hotspot works neither. There is no information on when the infrastructure would be repaired. I read on the forum that other Vodafone users are provided with 50GB mobile data in similar cases, and I was looking for the same as I need the connection due to being in home office. Unfortunately, calling hotline didn't help, they were asking me to call different hotline numbers which turned out in an infinite loop and no one could help with my request.
Could you please temporarily provide me with extra mobile data until the internet issue is resolved?
Kind regards,
Bogdan
am 16.05.2022 10:22
Hi B0gdan
Welcome to our community.
I can book you the 50GB if you have a Vodafone SIM card. Send me your customer data (name, address, customer number, birthday, current Vodafone phone number) in a private message and then let me know here that you have sent the data.
Regards
Wallace
am 08.06.2022 20:19
Hi Wallace,
I've sent you a message, many thanks.
Bogdan