50 GB data volume due to internet disruption
B0gdan
Daten-Fan
Daten-Fan

Dear Vodafone team,

I have no internet for past 3 days due to major disruption at your end, my whole area is affected. Vodafone hotspot works neither. There is no information on when the infrastructure would be repaired. I read on the forum that other Vodafone users are provided with 50GB mobile data in similar cases, and I was looking for the same as I need the connection due to being in home office. Unfortunately, calling hotline didn't help, they were asking me to call different hotline numbers which turned out in an infinite loop and no one could help with my request.

Could you please temporarily provide me with extra mobile data until the internet issue is resolved? 

Kind regards, 

Bogdan 

2 Antworten 2
Wallace
Ex-Moderator:in
Ex-Moderator:in

Hi B0gdan

 

Welcome to our community.

 

I can book you the 50GB if you have a Vodafone SIM card. Send me your customer data (name, address, customer number, birthday, current Vodafone phone number) in a private message and then let me know here that you have sent the data.

 

Regards

Wallace

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Hi Wallace,

I've sent you a message, many thanks. 

Bogdan