No internet in Hamburg 20259

[Fann]

I have a FritzBox 7430. My DSL Internet was unavailable yesterday from around 10am to 3/4pm and is completely unavailable today. I have tried restarting and resetting the router, but nothing changes. The lights are green on my router. The issue also seems only to be in my flat, and does not relate to any of my neighbors. Can you please send a technician to check the cables in my building?

[watsefak]

It's not just your buliding. It's Eimsbüttel, Winterhude and more......