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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 19.10.2019 12:02 - zuletzt bearbeitet am 21.10.2019 07:06 von akoch
Hello there . (sorry for english) I m using GigaCube for like 5 months and is working pretty okey but recently like from 3 days ago is running very slow like from very slow i mean i cant see images on instagram or open my email without waiting for like a lot . this is first time when is happening and i don't know what to do ,i restarted the router so many time and nothing. also is first time posting on forum and idk iff i need to add more informations here or idk how to proceed.
Betreff um PLZ/Ort/Station ergänzt (akoch)
Gelöst! Gehe zu Lösung.
am 25.10.2019 13:02
thanks anyway, i got it fix by calling the hotline
19.10.2019 13:19 - bearbeitet 19.10.2019 13:19
Please add the missing location and this information:
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!am 19.10.2019 15:19
i think i closed the topic by mistake lol. for 30 minutes i m trying to reply at this ,is so bad
CELL_ID: 18275586
RSRQ: -8dB
RSRP: -85dBm
And i m living in Gerabronn 74582
am 20.10.2019 08:56
I will take a look tomorrow and give feedback.
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!am 21.10.2019 07:22
There was a locked sector (LTE2100) in the site.
After HW change forgot to unlock.
I have unlock this one now.
But this was locked more then 3 days.
Other problems not found on site.
Please check again now (also if your volume is not throttled)
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!am 21.10.2019 08:07
@akoch sorry but i don't understand what u mean
am 21.10.2019 08:09
Please check again if now speed is better as before because i found a problem.
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!am 21.10.2019 08:23
@akoch is not 😞 Before was like 2 mb/s and after 1am was getting to 4/5mb/s now is not passing 300kb/s and maybe iff was staying at 300kb/s but he just drop to 100kb and so one . This happened exactly after my gb refreshed ,i was like oke maybe is a error in the system so i payed for 1gb extra maybe that will make the system read it again or idk . But no ,is not fixed and i just go crazy 😞
am 22.10.2019 12:33
Is some1 lookin into this ? 😞
am 23.10.2019 14:07
Hi @MariusUnsraw,
i talked to @akoch about this issue. He restartet the site. Can you please restart the Cube and test once more?
Thanks
Dave