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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 12.11.2019 12:56
Hi,
I am vodafone DSL customer. 3 months before i change the flat and took a new vodafone DSL contract from the shop.
due to some technical issues in the dsl line in my home it took about 3 months to establish a working connection. In the meantime one of the vodafone agents advised to order for a gigacube and try it. I ordered a cube and used it for two months now
Now DSL connection working fine in my home so i want to cancel my Gigacube connection and send it back to you. Can you please help me how to do that
I stopped using Gigacube but still, Vodafone is taking money from my bank account. Please help me on how to stop this
Thanks
Raghu
am 13.11.2019 14:43
Hi Raghu,
if you signed a GigaCube contract, you can withdraw it within one month on the same way you signed the contract. When the month is over, the contract is running for 24 months.
BR,
Dany