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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 17.01.2021 01:00
Dear All,
I'm using Kabel Modem and every month I have a same problem. I cannot connect to any website from my laptops, smartphones or Smart TV. I can ping web sites but no HTTP visiting possible. However when I use free VPN tool on my laptop or smartphone, I can access to all web sites.
I think I have a routing problem.
What I tried?
I tried, different DNS server (open dns, google etc.), I tried dfferent network cables, different coaxcial cables, different laptops, different smartphones, different browsers...
I applied Vodafone service center more than 3 times but I have a this problem time to time.
I have CH7466CE Vodafone Router.
I need someone to check routing config maybe from Vodafone Level 3 team...
Thank you
am 20.01.2021 07:24
Hello Samett,
can't you reach any website, no matter if IPv4 or IPv6? Please send a Pingplotter to an example of both. Did you reset the router as well? I would also like to check your access, please send me your customer number, the full address and the birth date of the contract owner in a private message.
Kind regards,
Claudia