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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
27.10.2020 11:38 - bearbeitet 27.10.2020 11:39
Hello there
I am trying to reach vodafone with english support as my internet is not workign since 7 days. I am not able to get any suuport.
Thank you
Ashish
am 28.10.2020 14:00
Hi ashishk,
welcome to the Vodafone Community!
I'm sorry that you can not use your DSL connection.
I assume that you already checked all cables and restarted the modem.
I will have a look into this and will open a trouble ticket if needed.
Please send me a private message and tell me your name, customer number and your mobile phone number.
Regards,
Jens
am 29.10.2020 11:10 - zuletzt bearbeitet am 29.10.2020 12:22 von Jens-K
xxx
1. I have called several times to vodafone support , only once i got someone who speaks english
2. I have reset my router and did all the steps to connet it back (MIC number and all)
3. I think there is a problem with myline the telephone lines,
4. I think i would have to get a technician to check my line (the main phone jack)
5. after one of the tenants left our building , it started happening. I guess they played with it
If you can call , or any one call , i can explain in detail.
Thanks
Ashish
xxx
@ashishk Edit: Personal data deleted. Do not post personal data in public. Sende them via private message to me. Jens-K
am 29.10.2020 11:15
I also did not find any place to send you a private message so i just send it.
Thanks
Ashish
am 29.10.2020 12:24
Hi ashishk,
in order to send me a private message, click on my avatar. In my profile you will see a red button on the right "Sende eine private Nachricht".
You have to be logged to see this button.
Regards,
Jens