Connected without internet, only speak english

[DVDB]

HI,

I have been struggling for weeks now to get someone at Vodafone to assist me.  My router is connected and and shows connected without internet.  As I am from another country the set up is very different and I have tried all options to fix the problem myself.  What am I doing wrong or missing that my router keeps saying 'connected without internet'?

[Tobias]

Hi @DVDB,

I can gladly take a look at the connection. Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias