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Lösung

Cable connection problem since three days
grahammiranda11
Daten-Fan
Daten-Fan

Hello,

 

since three days my Vodafone cable router isn't giving me or can't even ping an IPv4 address. Even the diagnostic tools inside the router can't ping anything ipv4

IPv6 works fine for some reason. 

speed tests are below 7Mbps and not stable. I have a 500Mbps connection


For my contact information please call the acccount email address ***

 

thank you

graham Miranda

 

 

Community-Team: Removed email address, moved thread to the right board

1 Akzeptierte Lösung

Akzeptierte Lösungen
Claudia
Ex-Moderator:in
Ex-Moderator:in

Hello grahammiranda11,

 

our communication takes place in this forum only. Did you make a factory reset with the modem? If that doesn't help, send me a private message that includes your full address, customer number and date of birth. Don't worry, your data is safe with us. Leave a short reply in this thread after you sent the PM.

 

Kind regards,

Claudia

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Lösung in ursprünglichem Beitrag anzeigen

3 Antworten 3
Claudia
Ex-Moderator:in
Ex-Moderator:in

Hello grahammiranda11,

 

our communication takes place in this forum only. Did you make a factory reset with the modem? If that doesn't help, send me a private message that includes your full address, customer number and date of birth. Don't worry, your data is safe with us. Leave a short reply in this thread after you sent the PM.

 

Kind regards,

Claudia

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I brought myself a Tp Link router. I put my Vodafone router in bridge mode and now it works perfect. Thank you for your help thought. 

Moni_GK
Administrator:in
Administrator:in

Hello grahammiranda11,

 

that sounds good. Then may I close here?

 

Best wishes

Moni

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 Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!