I can't recharge a balance through the Vodafone site.

[Turionx64]

Hallo,

I tried to pay (recharge my CallYa balance via the site) several times (6 times in July 2022 - 1 of 6 attempts was successful), and yesterday, 18 Jan. After all unsuccessful attempts, I've received the following message:

"Liebe Vodafone-Kundin, lieber odafone-Kunde, Leider gab es bei Ihrer CallYa-Aufladung mit der Buchungsnummer ********* ein Problem. Bitte versuchen Sie spate nochmal". MGF etc."

I would appreciate your help.

[chrissi62]

Hello,
for this purpose we need personal information from you.

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice
Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 2000 229

Thank you.