[EN] How to activate GigaKombi CallYa-Vorteil (CallYa Allnet Flat S + Red Internet und Phone 50 DSL)

[izacarias]

Hi, 

I already have a Prepaid SIMCard from Vodafone and the CallYa Allnet Flat S and a Red Internet und Phone 50 DSL at home. Both contracts are registered with the same address as requested. I wasn't able to opt for the GigaKombi CallYa Allnet Flat S (3 GB + 1 GB) when I ordered my SIMCard through the Vodafone website. The site always showed an error message saying that I am not a Vodafone client (??)

How do I activate the GigaKombi offer (+1GB of free data) for my prepaid mobile number?

Thanks

[BiancaW]

Hello @izacarias,

I'd be happy to take a look at what's going on.

Please send me your phone number by PM (click on my name on the left and then on "Send this user a private message" on the right).

Thank you and best regards

BiancaW

[izacarias]

Hi @BiancaW 

Thanks for the quick answer. I could not find the PM button in your profile 😞

Best regards,

Iulisloi