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Frage
Antwort
Lösung
am 17.11.2021 17:01
Hi,
How can I have the invoice of CallYa prepaid card online/email/pdf ? The top-ups. None of the solutions in the help website works.
Regards,
Gelöst! Gehe zu Lösung.
am 18.11.2021 15:06
Hi @JonasCCC,
You are welcome to send me your CallYa phone number via PN.
Then I will set up for you to receive a monthly invoice for your recharges.
(PN - this is how it works: click on my name and then right on "sende eine private Nachricht ")
Kind regards,
NeNa
am 17.11.2021 17:43
Hi @JonasCCC,
getting an invoice of your top ups you have to contact the customer service (via call or WhatsApp/SMS chat).
Call: +49 172 229 0 229
WhatsApp/SMS chat: +49 172 200 0 229 (daily from 8 am to 8 pm).
am 18.11.2021 15:06
Hi @JonasCCC,
You are welcome to send me your CallYa phone number via PN.
Then I will set up for you to receive a monthly invoice for your recharges.
(PN - this is how it works: click on my name and then right on "sende eine private Nachricht ")
Kind regards,
NeNa
05.08.2022 20:51 - bearbeitet 05.08.2022 20:52
Hi @NeNa,
I need help to recieve all invoices since January 2022 for Call-Ya tariff. I've seen you can help with that.
Can you help me?
am 06.08.2022 10:17
Hi @NickTicki,
To get a top up confirmation you should get in contact with the customer service. Either via calling or using the WhatsApp/SMS chat.