no PIN or PUK

[AnnuG]

I have a Vodafone mobile sim contract from November 2018. But I was not using this as this was an extra connection which I had been trying to cancel. I do not have the SIM paper or card for this and hence no PIN or PUK. According to online help, I should be able to get PUK from MeinVodafone Sim card settings. But I am not able to get such an option on my MeinVodafone.

Currently I have requested for a mobile number takeover from my old mobile provider to Vodafone, ut I am unable to use the Vodafone sim because I do not have the PIN or PUK

Could you please suggest how I can find my PIN or PUK?

[BerndD]

Hi AnnuG,

please send me your mobile-number and your customer password (Kundenkennwort) via PN (left click on my name and then right on "Send this user a private message").

I will reply as soon as possible.

Regards

Bernd