Urgent, Help Requires :(

[Csilla96]

Hi, 

Please i need small help to fix the issue, My sim data was ended so there was option showing in vodafone app to increase 500mb with 3 euro so i click on that by assuming it wil be for 1 time use only, but it actually increase my contract till April 2021. I tried to cancel online on web but i can't figure it out anything what to do on it. I was reading within first 14 days if u make any contract or renew u can cancel it according to law. Can you please do it for me so my contract will end same as before on 13 April, 2020.

Hope to hear from you soon.

Regards,

Csilla

[Der-Peter · Accepted solution]

Hi Csilla96,

please send me a PM with you mobile number and your customer password. I'll have a look at it for you.

Best regards

Der-Peter

[Csilla96]

I sent details in Pm