My phone is not listed at the Handy-Konfigurator

[JEchavarria]

Hello y'all,

I just arrived in the US and I paid 10 euros for a service that should supposedly give me 500 MB during my stay. Unfortunately, I have no internet, my theory is that the APN of my phone is not configured correctly (the MCC is set to 262 and the MNC to 02, when I believe they are supposed to be 310 and 260, respectively). The problem is that my model is not listed on the Handy-Konfigurator webpage: https://www.vodafone.de/hilfe/handykonfigurator.html

My phone is a Xiaomi Redmi 5 plus. I have tried other models but then I don't get anything.

Kind regards,

Jorge

[Dave]

Hey Jorge,

sorry to hear that and sorry for not finding a solution during your stay.

What about i refund what was charged for this option?

Bye

Dave

[JEchavarria]

Hi Dave,

I would appreciate that. Thank you.

Kind regards,

Jorge