abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

Mobile contract cancelation
Flytever
Smart-Analyzer
Smart-Analyzer

Good evening,

In July 2019 I sent a letter to Vodafone Deutschland in order to terminate my contracts, internet and mobile, as I was moving back to my home country.
I received a letter informing that my internet contract had been cancelled but I never received any information concerning my mobile contract.

In November I was contacted by Vodafone and they informed me that my mobile contract was yet to be cancelled, therefore I sent a new letter requesting my contract cancellation. Now I would like to know if my contract is finally going to be cancelled or not. Because in April it is to be renewed and, for half an year now, I am trying to cancell it.
More, since September I am paying 10€ plus in everyone of my mobile bills, with no motive or reason behind (as I am not in Germany anymore, I am not using my German number at all since August, therefore I find it odd for an increase of the value in my bill).

I would aprciate a lot if a member of Vodafone would please answer to me, urgently.



Kind Regards,
Flytever

1 Antwort 1
Der-Peter
Ex-Moderator:in
Ex-Moderator:in

Hi Flytever,

 

thank you for your message. Please send me a PN (unencrypted) with the relevant phone number and your customer password.

 

I will check it for you.

 

Best regards

Der-Peter

Bewertet hilfreiche Beiträge mit Likes und Sternen!