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Line porting from other carrier
AmrAtya
Smart-Analyzer
Smart-Analyzer

Hello  people of the community,

 

I recently changed my previous carrier to Vodafone with the same number. I choose my plan, I have received my sim card, I have received the message from the previous carrier and received a message from Vodafone that wants to be active on 29.11. In the meanwhile, the previous carrier disabled / deactivated my sim card with the old number since 20.11. 

 

All I have is now:

- old sim for the previous carrier <deactivated

- new sim for Vodafone with a new number (that will be changed to 29.11 to my old number)

 

The problem is: 

The reason behind this is that I have multiple services and other things that are related to my mobile number. 

Now, one of these important services is currently being suspended.

 

The question is: Is there any way that Vodafone can? especially the process is already finished from my previous carrier.

 

Thank you for reaching this far on my problem/question.

Sorry if it is in the wrong section, it is my first post/question here Smiley (happy)

1 Antwort 1
Der-Peter
Ex-Moderator:in
Ex-Moderator:in

Hi AmrAtya,

 

let me have a look at it.

 

Send me a private message with you old mobile number, your actually mobile number from Vodafone and you customer password.

 

Best regards

Der-Peter

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