I need to keep the same number after the contract termination.

[Nota2033a]

Hello, 

I have cancelled my "Smartphone + Red plan" contract, and I need to make sure that I can keep the same phone number with me but not as a contract, and I need it to be on CallYa.

***cancellation affective 21-4-2021***

would you please confirm that.

thanks.

[Falkenhorst]

have you already canceled the contract?

[Nota2033a]

Hi,

yes I did few days, through my vodafone portal.

thanks. 

[Falkenhorst · Accepted solution]

fine. then you can deposited the change to Callya  afterwards via the customer service. And from April 22.04.2021 you can use your previous number at Callya.

[Nota2033a]

thanks a lot, I will try to make that asap :).

[Matthes]

Hey Nota2033a,

that will work 

Should we leave the thread open and you will give us a short feedback?

Best regads,

Matthias
(Moderator)

[Nota2033a]

thanks a lot 🙂 

yes, I think this will be better for the others when they check this post.

thanks