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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 04.02.2019 20:04
When I try to call on any support helpline number for eg. using 1212, there is an option to say the word "Operator" to speak to english speaking colleague. On doing that, the call gets disconnected & I get a message from the number - 015735995901 asking to message there. After messaging my queries there, I get a response -
is there any way to get customer support in English or should we always run in circles?
am 06.02.2019 12:20
Hi shreyans,
the described procedure is actually correct. With the keyword "Operator" you are connected to an English-speaking employee.
What's it all about? How may we help you.
Best regards
Der-Peter
am 06.02.2019 12:22
Then why is the call disconnected each time?
You can start helping by responding to - https://forum.vodafone.de/t5/CallYa/My-CallYa-is-suddenly-converted-to-contract-on-its-own/m-p/18629...
am 06.02.2019 13:30
Hi shreyans,
I can't tell you. It usually works.
You have already received an answer to your thread and are in contact. I therefore close this thread.
Best regards
Der-Peter