{English Help} Gigacube contract payment deduction

[englishhelp]

嗨，我是雪利酒。

9月份，我與沃達丰簽訂了一份gigacube合同，合同金額為每月19.99歐元。但是在十一月和十二月，我發現我的月費是44.99。我該怎麼做才能收回我的錢？我是一名交換學生，我沒有多少錢可以被電信公司欺騙。希望很快收到你的來信。 

[mason]

Please write in english

[dasdensch]

Hi, the price of 19.99 € you get only if you are between 18 and 27 years old.

嗨，只有18至27歲之間才能獲得19.99歐元的價格。

[englishhelp]

thank you for the reply

I am only 25 years old this year and when i signed the contract I provided my passport to them.

My friend who is younger than me was also charged with 44.99 euro.

[DanyG]

Hello englishhelp,

let me have a closer look. Please send me a private message and tell me the phone- or customer number of your GigaCube and your customer password.

BR,

DanyG

[englishhelp]

message sent! thanks