Dear Team
I need to know my current Tariff. I have just changed my Kabel to 1000M/B which should have included 10EUR discount. I have not made a new contract for my mobile for more than 2 years, however it appears on your system that I did. Which is simply not true. This must have been automated. I may need to reduce this tariff asap due to my current situation of the Corona Virus .
Please advice. I have a thread on the Kabel site but any mobile information needs to be asked here (apparently). My Kundennummer is xxxxxxxxxx.
Kind regards
Edit: @TrinBol Please do not post personal information publicly.