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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 27.10.2021 09:35
Hello,
Appologies for my lack of German. I signed up for a mobile phone - two year contract in late 2019 (December I think but I can't remember for sure).
Can someone please help me to ensure that this contract is cancelled at the end of its original period as I don't want it to roll over to a new fixed period automatically. I am definitely not in need of this service and do not want to be liable to pay.
Please let me know which details I need to provide you to facilitate this.
Thanks
Andrew
am 28.10.2021 12:34
Hi AndrewWhyte,
thank you for your message. 🙂
We are also happy to help you here in English.
Andrew, in order for us to cancel the contract, we need your notice 3 months before the 24 months are around.
But let's have a concrete look. Please send a PN with your phone number, the customer password and the link to your post here.
Best regards
Heike