Change tariff

[vermouth9305]

I am in the middle of my new contract with Red L tariff, having 2 cards and new handy. The monthly costs are really much over than all remaining competitors having in mind we use mainly internet and not the phone flat rate. I am obviously preferring to stay with Vodafone but the high monthly cost is really crazy, almost double than i consider optimal for our needs.

[Mav1976]

Hi @vermouth9305,

Can you specify your question. Do you think about of a renewal of your contract or are you still in your current contract (12 month remaining time)?

Changing your tariff is earliest 3 month before expiring day possible.

[vermouth9305]

My new contract started in 09.2018 and is till 09.2020. I just consider what i pay is just too much for what i use and what i could have got instead. So i am a bit stucked - i pay for something that i actually want to be more flexible with as customer of vodafone

[Mav1976]

Thank you for clarification. As written Changing your tariff is earliest 3 month before expiring day possible.

In 09.2018 you accepted the tariff. You knew that the duration is at least 24 month. It's not possible to change the tariff now. You have to wait at least til 06.2020. I know that's not the answer you want to read. 

[vermouth9305]

I guess also 06.2020 is also the date I can state my desire to leave? Which obviously will be the case, since I am not satisfied with what I get. Yes, you are right, I accepted the prolongation, but because of mainly the fact I missed my leaving date with 1 day, which I will never understand how strict are those mobile phone contracts in Germany. I will wait my time