Hallo,
I am sorry for switching language, but after couple of weeks of struggling with getting a Vodanfone Flexi-Tarif contract in vain, my patience is over and I am getting a little bit frustrated, which I cannot express in my weak German.
I visited by this time 8 shops, no one could help with this contract. I have been exchanging mails on this forum for at least 3 weeks now. No results. I attempted twice to make a contract (with an arbitrary mobile number since my polish one did not work), waiting a week for the first attempt until it turned out it was not successful.
I have been in Frankfurt for 1,5 months, registered myself twice, rented a flat, have a bank account, a couple of different insurance, everything, but the only thing I cannot make is a contract for my mobile phone. I do not get why getting this contract is more difficult than everything else in settling in a new place.
The phone number field is a mandatory on the contract page. I tried to use my polish number but it didn't work. I tried to call this hotline in a plenty of different ways, but it seems it is blocked, if I try to call it from a polish number. I have no friends here, no relatives, just me and my wife. I cannot use office facilities to make calls for personal reasons.
Is there a mail address where I could contact helpdesk directly? Is there a place in Frankfurt, where I go in person and they make this Flexi Tarif contract for me?
I insist on this contract, because this is what I need, fleyible data usage, that is all I care. I do not use my mobile for phone calls at all, so any other options are more expensive and mostly useless for me.
Any help is appreciated, since I am running out of my ideas what else I could do for this.
Best regards,
Tibor
