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Re: Rechnung ist incorrectly charged
Davesh
Rookie

Hello 

 

I am customer of vodafone Kabel connection and you have charged me worngly for the package (Vodafone Sciherheistpaket) for which I have already told to stop charging me and still i got charged for it. This has been activated without my consent and I would like to end it.

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1 Antwort 1
Jens-K
Moderator

Hi Davesh,

 

you can cancel the "security package" with a notice period of 4 weeks. You can do this online. You can find the direct link here: LINK 

 

How did you cancel the security package?

 

Regards,

Jens



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