TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 12.09.2021 13:29
Hi,
I would like to do to things:
- update my new address
- upgrade my current internet
So far I have already filled up the "umzungservice" formular, but my old address is still there.
How can I proceed with this ?
am 13.09.2021 10:43
Hi Sziszi,
if you have ordered the relocaton of your cable connection. You will receive a confirmation via e-mail.
This will take a few days.
What do you mean by "Your old address is still there"
Regards,
Jens
am 13.09.2021 12:13
Hey Jens,
I could reach someone on the phone today, and they have already cancelled the old contract, and made a new one for my new address!
All is good now!
Thanks 🙂
am 13.09.2021 13:17
Hi Sziszi,
thanks for the feedback. I'm glad that my colleagues were able to help you.
Regards,
Jens