I cannot login to my previous account.
I have been a user of both vodafone callya and vodafone kabel deutschland. Probably I have an account for both service. Now vodafone merged the two into one, and I cannot login to either of them ... A possible reason might be the two account has the same username (my email address). I registered a new account with a phone number and another email address. However I still wish to merge it with my previous accounts.
What's more, I wish to have one reliable channel to contact vodafone. There is a website and also service telephone number, but they always trying to guess what I want to say and they were always wrong and led me to somewhere funny. I cost months and never have the correct answer. I have the online form, but I can never submit it. Some red words appear, despite that all my information was correct. A guess is that they try to check my username and password of myvodafone, which is exactly where is wrong ...
