Deleted account while merging two accounts

[Aimagar]

Hello,

I had two accounts, one for the Internet and one for the mobile. Each of them with a different e-mail. When merging both I accidentally deleted the account for the mobile. Can I add this account to my Internet account? I have tried to add it using the "Vertrag hinzufügen" option, but it does not work. Any help? Thank you.

Regards,

Maria

Edit: Thread moved to matching area. Origin: Gewinnspiele

[Jojo111]

Can you tell me why do you post this issue into the board "Gewinnspiele" (sweepstakes)?

I saw in the last years that especially often English posts were postet here. But I can't find a reason why...

The right board for your issue is: https://forum.vodafone.de/t5/MeinVodafone-MeinKabel-E-Mail/bd-p/7001

[Aimagar]

Sorry, I am new here and I thought I have posted my message in another forum. 

[Dave]

Hello Maria,

yes you can add the mobile contract by using the "Vertrag" hinzufügen" option.

Do you receive an error message when you try to add it?

Best regards

Dave

[Aimagar · Accepted solution]

Hi Dave,

I have just been able to sort it out. Thank you.

Regards,

Aixa

[KaiRene]

Hi @Aimagar,

great that it worked, thanks for the information.

I close the thread.......

Greetings Kai