MeinVodafone, MeinKabel & E-Mail

Blocked kabelmail mailbox.
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Daten-Fan

Hi....

When I first suscribed to Kabel Deutschland, many years ago I set up two mailboxes for use with Outlook.

steve.hampson@kabelmail.de - Primary

gill.hampson@kabelmail.de - Secondary

 

I have had connection problems in the past with the primary, but they have usualy gone away after a day or two.

This time it seems permanent. I managed to figure out how to change the passwords to my wife's mailbox, and I think I have changed the primary one.

I tried to add this primary to the ' mailboxes'  page, but it came back saying I was blocked owing to spam.
I haven't seen any signs of spam.

How do I get someone to unblock this mailbox, as there doesn't seem to be a category for that in raising a ticket?

Cheers.....Steve.

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