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Re: Not extending the contract
xChaolin
App-Professor

Hello, I have a Gigacube contract that started on 05.01.2021. I would not like to extend it. The Vodafone store told me to write here. Could I get some help please? I can give the infos by message if you write back to me.

 

Best regards,

 

Ozzy

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3 Antworten 3
Matthes
Moderator

Hey Ozzy,

xChaolin schrieb: I would not like to extend it.  

 

does it mean you want to terminate your GigaCube contract?  

Best regards,
 

Matthias
(Moderator)

 

 



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xChaolin
App-Professor

Hello Matthes,

 

I don't want my contract to extend automatically when it ends. That's my issue. From what I remember, it is a 1 year contract. Would you be able to check it if I gave you the details you needed?

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Torsten
SuperUser

The contracts with Vodafone all have a minimum contract term of 24 months, i.e. 2 years. If you do not want an automatic renewal, you can submit a cancellation at the end of the term at any time, but no later than the end of the 21st contract month. Please note that it is not the sending but the receipt by the provider that counts, so do not only send a registered letter on the very last day. You can also do this very easily using the contact form in MeinVodafone, then the cancellation is immediately with Vodafone and you will immediately receive a confirmation of receipt by email.

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