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Frage

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Antwort

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Lösung

Vertrag gekündigt, keine E-Mail zur Bestätigung in meiner persönlichen E-Mail erhalten.
KaranSingh
Netzwerkforscher
Netzwerkforscher

Hallo,

 
Am haute, Kunden-Nr. ***, Ich habe meinen Vertrag gekündigt, aber keine E-Mail zur Bestätigung in meiner persönlichen E-Mail erhalten.
 
Regards,
Karan Singh
***
 
*** @KaranSingh, persönliche Daten, gem. Forenregeln entfernt. Bitte keine persönlichen Daten öffentlich posten! ***

*** @KaranSingh, Beitrag von Community nach Kabel verschoben! - Thread moved from community to cable board! ***

3 Antworten 3
Mav1976
SuperUser
SuperUser
Hi @KaranSingh, geht's um Mobilfunk, DSL oder Kabel?

I have canceled my cable contact.

You have to be patient for a few days, the process has to come first. Only the date of receipt is important for the termination anyway, everything else is then adjusted during processing. Since almost all customer advisors are currently working from home, processing can sometimes take a few days - depending on the number of calls. But within about 2 weeks you should have received the cancellation confirmation.