I am confused by Vodafone's cable internet upgrade offer

[noahk]

Hello,

I am a Vodafone Kabel 100 customer and just received a mail to upgrade to Kabel 500 with a similar price. However, in the last step of application, there is a detailed contract document and it shows that I'll pay 49,99 € for the first 4 months and then 54,98 € rest. Which info should I trust now? Can someone please shed some light on this? I do not pay fee for router with my current contract. And I am planning to cancel my contract with Vodafone if they will claim to charge me router fee.

Best,
Noah

[Ines75]

Hello,

did you get the information, that you pay the similar price? 

If not, there is a normal offer, where you get a faster connection with a higher fee. in the forst three month you will get an extra "goodie", after that the normal fee.

Regards Ines

[noahk]

I attached screenshots

[Ines75]

I saw the screenshots. But there is no similar price (49,99€ vs. 44,99€) or any special offer. Thats why i asked...

It is just a normal offer with a higher speed and a higher fee. 

[noahk]

I am fine with 49,99 €. The problem is that the normal price is very hidden. I thought, it'll be 49,99 € for 24 months

[Ines75]

Sorry, but we here can do nothing against a fee for the router. 

Maybe do did not see (or translated) the full offer, If your new contract is in the first 14 days you have a right to withdraw.