Cancling the new contract and recover the old one

[nastra20180911]

Hello,

Today morning, I got an email and there was a button for the agreement. I didn't know that it was an agreement with a new contract, because my contract was expired. But, I didn't want to change my contract because I will leave germany soon. So, I want to keep the former contract it was a red 250giga. It was enough for me. What should I do?

[Stephan]

Hi nastra20180911,

have you made any progress with your request?

If not, please use one of these contact channels so that the customer service team can take a closer look.

Regards

Stephan