I have two contracts with Vodafone, one of cable internet and one mobile. For both, I presented in the Vodafor store a letter asking them to cancel the Sicherheitpaket, but they didn't cancel it and now it is being charged in my two contracts! I need to have them cancelled asap, and there is no buttom available online in MyVodafone (I searcher in every single page and even tried already the step-by-step shown in vodafone page).
Can someone help me out?
Thanks!
Edit: @Isispa Post moved to the correct board
